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Accessibility Statement

This website is run by Dupal UK Ltd. We want as many people as possible to be able to use this website.


For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)


We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window

  • you cannot modify the line height or spacing of text

  • most older PDF documents are not fully accessible to screen reader software

  • live video streams do not have captions

  • some of our online forms are difficult to navigate using just a keyboard

  • you cannot skip to the main content when using a screen reader

  • there’s a limit to how far you can magnify the map on our ‘contact us’ page


We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Dupal UK Ltd via email:

Dupal UK Ltd. is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.


When we publish new content, we’ll make sure our use of images meets accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

If you have a question, of any type, about the website or the use to which we put information we gather, please e-mail:
We welcome your views about the website and our Privacy Notice. You can contact us with any queries, complaints or comments.

Tel: +44 (0) 1342 844844
By Post: Unit 5, Bridge Industrial Estate, New Rd, Newhaven BN9 0HE United Kingdom


Review of this statement: keeps this Accessibility Statement under regular review.

This Accessibility Statement was last updated in October 2022.

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